Welcome to Climatiser Electromechanical L.L.C

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Location:
Dubai, PO.BOX: 90085, United Arab Emirates

Office 1703, 17th Floor, Saheel 1 Building, Nahda 1 , Dubai, UAE

Call Us:

(+971) 561335822

Email Us:

info@climatiser.ae

Privacy Policy

Our never-ending quest for excellence as well as perfection in the development of our services has helped us create a distinctive identity in this challenging industry.

To ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas including timeliness, attention to details and service-minded attitudes.

Effective Date: 23 September 2025

 

Climatiser Electromechanical L.L.C ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website at climatiser.ae or interact with us in any other way.

1. Information We Collect

We may collect and process the following types of information:

 

a. Personal Information You Provide

  • Name
  • Contact details (email address, phone number, address)
  • Company name, job title, or organization (if relevant)
  • Any other information you provide when you fill out forms (e.g. inquiry forms, quote requests, job applications)

 

b. Automatically Collected Data

  • IP address
  • Device information (type, operating system, browser type)
  • Usage data: pages visited, time spent on pages, referrer URL, clickstream data
  • Cookies and similar tracking technologies

 

c. Third-party Data

  • Information from third parties (e.g., service providers, partners) if you authorize it or as required by law

2. How We Use Your Information

We use your personal data for the following purposes:

 

  • To provide and maintain our services (e.g., replying to inquiries, scheduling services)
  • To process transactions (quotes, payments, etc.) and communicate with you about them
  • To improve our Website, services, and customer experience
  • To send you marketing communications, if you’ve consented (e.g., newsletters, promotional offers)
  • To comply with legal obligations and protect our rights
  • For internal business operations, analytics, troubleshooting, and security

3. Cookies & Tracking Technologies

  • We use cookies and similar technologies to track activity on our website and hold certain information.
  • Cookies help us improve your browsing experience, analyse usage, and deliver content suitable to your interests.
  • You can control cookies through your browser settings, but disabling certain cookies may affect the website's functionality.

4. Legal Basis for Processing (if applicable)

Where required by law (for example, under UAE data protection regulations or any other jurisdiction relevant to you), we rely on one or more of the following legal bases to process your personal data:

 

  • Your consent
  • Performance of a contract
  • Compliance with legal obligation
  • Legitimate interests (provided your rights do not override these interests)

5. Data Sharing & Disclosure

We may share your personal information:

 

  • With service providers, contractors, or partners who assist us in operating our Website or conducting our business
  • When required by law, regulation, court order, or governmental authority
  • To enforce our terms and protect our rights, property, or safety
  • In connection with business transfers (sale, merger, acquisition), subject to confidentiality obligations

6. Data Retention

  • We will retain your personal data only as long as necessary for the purposes for which it was collected or as required by applicable law.
  • Once data is no longer needed, we will securely delete or anonymise it.

7. Security

  • We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
  • However, no method of internet transmission or electronic storage is completely secure; we cannot guarantee absolute security.

8. Your Rights

Depending on applicable law, you may have rights including:

 

  • Right to access your personal data
  • Right to correct or update inaccurate or incomplete data
  • Right to request deletion of your data
  • Right to restrict or object to certain types of processing
  • Right to withdraw consent (where processing is based on consent)
  • Right to data portability (where applicable)

 

To exercise these rights, please contact us using the details below.

9. International Transfers

If your information is transferred or stored outside your jurisdiction, we will take steps to ensure appropriate safeguards are in place to protect it according to this policy and applicable legal requirements.

10. Children’s Privacy

Our services are not directed to children under 13 years old (or the applicable minimum age in your jurisdiction). We do not knowingly collect or solicit personal information from children. If we become aware that we collected data from a child without parental consent, we will delete it as soon as possible.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

 

  • Post the updated version on the website.
  • Update the effective date
  • Notify you as required by law

12. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, you can contact us at:

 

Climatiser Electromechanical L.L.C
Office 1703, 17th Floor, Saheel 1 Building, Nahda 1, Dubai, UAE, P.O. Box: 90085
Phone: (+971) 561335822
Email: info@climatiser.ae